Notification of Cancellations and Amendments can be accepted via email or fax ONLY

CANCELLATION POLICY IN LOW SEASON

• +7 Days prior to arrival - 10% Charged of paid amount as administration fee and bank charge, minimum charge 500 Baht
• 4-7 Days prior to arrival - 1 night charged as a cancellation fee, minimum 500 Baht
• 0-3 Days prior to arrival - The whole period wil be charged
• Early Check Out - The whole period will be charged
• No Show - The whole period will be charged
  
  

CANCELLATION POLICY IN HIGH SEASON

• +30 Days prior to arrival - 10% Charged of paid amount as administration fee and bank charge, minimum charge 500 Baht
• 20-29 Days prior to arrival - 1 night charged as a cancellation fee, minimum 500 Baht
• 0-19 Days prior to arrival - The whole period will be charged
• Early Check Out - The whole period will be charged
• No Show - The whole period will be charged
  
  

CANCELLATION POLICY IN PEAK SEASON/FESTIVE & PUBLIC HOLIDAY

• +45 Days prior to arrival - 10% Charged of paid amount as administration fee and bank charge, minimum charge 500 Baht
• 30-44 Days prior to arrival - 1 night charged as a cancellation fee, minimum 500 Baht
• 0-29 Days prior to arrival - The whole period will be charged
• Early Check Out - The whole period will be charged
• No Show - The whole period will be charged
  
  

LAST MINUTE BOOKING

• 1-5 days before arrival - The whole period will be charged
  
  

AMENDMENT POLICY

Amendment need to be made not less than:-

a) 7 working days prior to check-in date in Low Season

b) 14 working days prior to check-in date in High Season

c) 21 working days prior to check-in date in Peak Season/Festive & Public Holiday

NOTE: Working day is Monday to Friday exclude Saturday, Sunday and Public Holidays